The Procedure of Our Checking Process (cannot repair on the spot / require spare part)
- Customer book repair/checking.
- The technician arrives and determines the problem.
- Inform the customer of the problem and collect the RM80 checking fee (Provide an estimation of the cost of repairing).
- Quote the customer the exact price once finding out the pricing of spare parts from the supplier (usually within 1-2 days).
- The customer agrees on the final price. Start ordering the part.
- Once the part arrived, will arrange a reschedule visit with the customer.
- Refund back the RM80 checking fee to the customer.
- Collect the final repair cost from the customer once done.
Do contact us if you need clarification on our process.
If you are unsure of what type of aircond service you need, just book ‘repair and check’ and our technician will help to identify the problem when they reach your premises.
